Terms of Service
Last updated: June 25, 2026 · Effective immediately on publication.
These Terms of Service ("Terms") govern your access to and use of the grandmindstechnology.com website, marketplace, dashboards, AI advisor, and related services (together, the "Platform") operated by Grand Minds Technology ("GMT", "we", "us"). By creating an account, accessing, or using the Platform, you agree to be bound by these Terms. If you do not agree, do not use the Platform.
If you use the Platform on behalf of a company or other entity, you represent that you are authorised to bind that entity, and "you" refers to that entity.
1. Definitions
2. Eligibility & accounts
You must be at least 18 years old and capable of forming a binding contract. You agree to provide accurate information, keep your credentials confidential, and are responsible for all activity under your account. Notify us immediately of any unauthorised use. We may suspend or close accounts that breach these Terms.
3. The marketplace and our role
GMT operates a managed marketplace that sources, packages, markets, deploys, and bills for Solutions. Many Solutions are built and maintained by Partners. Except where GMT is expressly identified as the provider, GMT acts as a distribution, deployment, and billing intermediary (including, where stated, as Merchant of Record) and is not the author of the underlying Partner software.
Each Solution may be subject to its own additional terms, documentation, or service levels, which are presented with the Solution and form part of your agreement when you subscribe to or purchase it.
4. Subscriptions, fees, billing & taxes
Paid plans and Solutions are billed in advance on the cadence shown at checkout (e.g. monthly) and renew automatically until cancelled. Prices are stated exclusive of taxes unless otherwise indicated; you are responsible for applicable taxes, duties, and processor fees where required by law.
You authorise us and our payment processor to charge your selected payment method for all fees due. You may cancel future renewals at any time from your account; cancellation stops further charges but does not entitle you to a refund of amounts already paid except as required by law or stated in Section 5.
5. Refunds & cancellation
Unless a Solution states otherwise or mandatory consumer law requires, fees are non-refundable once a billing period has begun. Where you are a consumer in the EEA/UK, statutory withdrawal rights may apply; by starting use of a digital Solution you may be asked to acknowledge that this can affect those rights. Contact us to discuss any billing concern and we will deal with it fairly.
6. Acceptable use
You agree not to: use the Platform unlawfully or in breach of third-party rights; misuse, resell (outside the reseller programme), reverse-engineer, or circumvent access controls of any Solution; upload malicious code; scrape or overload the Platform; misrepresent your identity; or use the Platform to send spam or infringing, harmful, or deceptive content. We may remove content and suspend access for violations.
7. Partner solutions & third-party services
Partner Solutions and integrated third-party services (for example payment processing and the AI model provider) are subject to their own terms. GMT does not control and is not responsible for the content, availability, or performance of third-party services, and your use of them is at your own risk and subject to their terms.
8. Intellectual property
The Platform, GMT brand, and GMT-created content are owned by GMT or its licensors and are protected by law. Partners retain ownership of their Solutions and intellectual property. We grant you a limited, non-exclusive, non-transferable right to use the Platform and the Solutions you license, solely in accordance with these Terms and any applicable Solution terms. You retain ownership of content you submit and grant GMT a licence to host and process it to operate the Platform.
9. AI advisor
Our AI advisor provides automated, general guidance to help you find Solutions. Its responses may be inaccurate or incomplete and do not constitute professional, legal, financial, or technical advice. You are responsible for verifying any information before relying on it, and decisions you make based on the advisor are at your own discretion.
10. Reseller programme
Resellers may promote Solutions using a unique referral code and earn commission on attributed sales in accordance with the published reseller terms. Commissions are calculated on net amounts, are subject to refunds and chargebacks, and may be withheld in cases of fraud or abuse. Resellers must market truthfully and lawfully and must not make unauthorised claims on our behalf.
11. Disclaimers
The Platform and Solutions are provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law. We do not warrant that the Platform will be uninterrupted, error-free, or secure. Nothing in these Terms excludes liability that cannot be excluded by law.
12. Limitation of liability
To the maximum extent permitted by law, GMT and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill. GMT's total aggregate liability arising out of or relating to the Platform is limited to the amounts you paid to GMT for the Platform in the twelve (12) months preceding the event giving rise to the claim. These limits do not apply to liability that cannot be limited under applicable law.
13. Indemnification
You agree to indemnify and hold harmless GMT, its affiliates, and Partners from claims, damages, and expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Platform, or your violation of any law or third-party right.
14. Suspension & termination
You may stop using the Platform and close your account at any time. We may suspend or terminate your access if you breach these Terms, fail to pay, or where required to protect the Platform, other users, or comply with law. On termination, your right to use the Platform ends; sections that by their nature should survive (including IP, disclaimers, liability, and governing law) will survive.
15. Changes to the Platform and these Terms
We may modify, suspend, or discontinue parts of the Platform, and may update these Terms from time to time. Material changes will be posted here with a new "last updated" date and, where appropriate, notified to you. Your continued use after changes take effect constitutes acceptance.
16. Governing law & disputes
These Terms are governed by the laws of the Emirate of Abu Dhabi and the applicable federal laws of the United Arab Emirates. The courts of Abu Dhabi have jurisdiction, without prejudice to any mandatory rights you have to bring proceedings in your country of residence. We encourage you to contact us first so we can try to resolve any dispute amicably.
17. Contact
Questions about these Terms can be sent to Grand Minds Technology at inquiry@grandmindstechnology.com.
This document is governed by the laws of the Emirate of Abu Dhabi and the applicable federal laws of the United Arab Emirates, without prejudice to mandatory consumer- and data-protection rights you may have under the laws of your country of residence (including, for users in the European Economic Area and the United Kingdom, the GDPR/UK GDPR). The English version is the governing version; translations are provided for convenience only.